Privacy Policy

How we handle your data.

Data Collection
  • To provide our services, we only collect the minimum necessary personal information (e.g., name, WhatsApp number, hotel address for delivery) required for booking, delivery, payment, and emergency contact.
  • We will not use your personal information for any other purposes or provide it to third parties without your consent, except as required by law.
Photo Data
  • We may take photos of your finished custom-engraved chopsticks and gift boxes for promotional purposes on our website and SNS.
  • We will take care to ensure that full names or other highly identifiable personal information are not exposed without your permission.
  • All media files are handled securely and are used only for the purposes stated above.
Payment Processing
  • All credit card and payment information is processed directly by Stripe Inc. (USA). We do not collect, store, or have access to your full payment details.
  • Stripe processes payments under compliance with international privacy frameworks (including the EU-U.S. Data Privacy Framework).
Cookies & Analytics
  • We use Google Analytics to help us understand how visitors interact with our site. This tool uses cookies to collect anonymous traffic data.
Data Storage
  • Your order and delivery information is securely stored on Google Firebase servers. We retain this data only for as long as necessary to provide our services and comply with legal obligations.

Last updated: April 2026 / 最終改訂日:2026年4月